Return Policy

Millian Return Policy

At Millian, we believe that choosing your signature scent should be a personal and enjoyable experience. That’s why we offer a 30-day risk-free trial on all fragrances.

If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. No complicated forms, no awkward questions—just a simple, stress-free return process.

How to Initiate a Return

  1. Contact Us: Email our team at Contact@millian.co with your full name and order number.

  2. Prepare Your Package: Carefully pack your item(s) in their original packaging (or a secure alternative).

  3. Ship Your Return: Send your parcel to the return address listed below.

  4. Refund Processing: Once we receive your return, we’ll issue a refund to your original payment method.

Return Address

Millian Returns
PO Box 1040
Dundas NSW 2117
Australia

Return Costs

  • Customers are responsible for covering the cost of return shipping.

  • We recommend using a tracked postage option for your peace of mind.

Refund Timeframes

  • Returns must be lodged within 30 days of delivery.

  • Once your return is received, refunds are processed within 3–5 business days.

  • Please allow additional time depending on your bank or payment provider.

Important Notes

  • Items must be returned before a refund can be processed.

  • Refunds are issued back to the original payment method only.

  • If you have any questions during the process, our team is here to help.